How Legal Conditions Shape Access
Our Legal policy explains which account details we collect, why phone verification comes before account access, and how we respond when a request concerns a wallet record or a withdrawal check. Access depends on local law, so the conditions shown to you may reflect your location
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and the details supplied during registration. DANA, OVO, GoPay and QRIS references can appear in account records when you add funds or request a transfer; bank transfer and virtual account records may also be checked against the registered account holder. We do not treat a payment
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receipt alone as proof of identity. If a record needs clarification, keep the transaction reference, date and amount ready, then contact us through the support route available inside your account. Our Legal page is a policy reference, not a promise that every service is available in
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every Indonesian region.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.